A friendly note to prospective clients:
To ensure high quality attention and service to each of my clients while working to protect everyone’s health, maintain an orderly flow for myself and my clients, and avoid overbooking for your sake and mine, I have implemented the following:
·Until further notice, all sessions will be virtual (by live video conferencing unless you strongly prefer phone).
·If during a virtual session it becomes clear that a day training scenario (that is, where I train your dog for you) is needed, I may propose possible options at my discretion. However, the long-term health and safety of everyone involved must take precedent.
·Effective immediately, sessions will be scheduled in 55 minute slots on Saturdays, Sundays, Mondays, and Wednesdays. Emergency changes or additions to this schedule will be considered if necessary. As always, 24 hour notice of your need to cancel a session is the policy.
·A wait list will be maintained as needed.
·I ask that you schedule your sessions in advance.
·Until further notice, the minimum group of sessions purchased at one time is three; the maximum is six.
·Virtual session rates, currently discounted to help those in need during COVID, may increase at any time.
·I strongly encourage you to take your own notes during your sessions. Within about 24 hours after each session I will email any handouts, links, or summaries related to the session, but your own notetaking is important to helping you retain what you learn in a session. Please feel free to email me to ask any remaining questions about the session.
Thank you for your understanding and cooperation in achieving the best possible situation for yourselves and everyone else! Assuming we’re a good match, I look forward to working with you.